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We will gladly exchange or issue store credit within 10 days of purchase, including online and social media orders. All items must be unused, in original packaging, tags attached, and free of scents and stains. All books, cards, and merchandise discounted 25% and up is non-returnable or exchangeable. No refunds will be granted. If purchasing for a registry, please put the name of the expectant mother you are purchasing for in the notes field.